Head Elf (Fixed Term) [Ireland]


 

We’re a thriving team passionate about working together to deliver excellence, all in a natural forest environment.

Set in hundreds of acres of beautiful forest Longford Forest is the perfect place for a short break in Ireland, 365 days a year. With homely accommodation, up to 100 indoor and outdoor activities and a choice of bars and restaurants, there is something for all the family, all year round.

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ABOUT US

Every year our village falls under a captivating spell and transforms into an enchanting Winter Wonderland. With twinkling lights, glittering decorations and Santa’s Woodland Workshop, the forest comes alive with the anticipation of Christmas.

HEAD ELF/TEAM LEADER | €13.54 per hour

Please note this is a fixed-term contract until 28 December 2023

Becoming one of Santa’s Elves is a truly magical task. It’s not just about helping children feel at ease with the wonderful experience of seeing Santa, it’s about keeping the spirit of Christmas alive which means good will, fantastic customer service and making people smile – whatever their query or request.

As a ‘Head Elf’ / Team Leader you will be responsible for the daily management of staff, ensuring that all shifts are manned appropriately in accordance with rota requirements. You will ensure that the retail shop is managed professionally and well-stocked and that high standards are adhered to throughout the Woodland Workshop.

Sometimes you may work in one of our special retail outlets or be tasked with meeting and greeting guests. The role is as diverse as it is magical, which makes it a unique experience for you.

Due to the sensitive nature of this role the successful applicants will be required to undergo Garda Vetting. This disclosure, together with other selection information, will need to be satisfactory to the Company for employment to commence.

HOURS OF WORK

You will be contracted to work 150 hours per 4-week period, on a flexible basis. This means that your hours and days of work could vary each week, but you will always receive at least your contracted hours each period.

Santa’s Woodland Workshop will be running daily so you will need to be flexible to work days, evenings and weekends.

ABOUT YOU

Essential requirements:

  • Excellent communication and customer care skills
  • Previous experience working in a customer care environment
  • Previous supervisory experience in a demanding environment
  • Ability to perform under pressure
  • Computer Literacy
  • Outgoing with a friendly and approachable attitude
  • Enthusiasm for the Christmas/Holiday spirit

Desirable requirements:

  • Previous acting / entertainment experience

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique. Here are just a few:

  • Reward & recognition scheme
  • Free use of on-site leisure facilities
  • 20% discount in restaurant and retail outlets
  • An employee assistance programme providing support on financial, health and legal matters

If this sounds like your ideal job, then we’d love to see your application.

Closing date: 11 July 2023 at 12 Noon

Interviews will be held on: Week commencing 10 July 2023

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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Our colleagues work together to make sure guests have a memorable and safe short break. We are committed to ensuring a safe and secure environment for our teams.

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